Email Marketing That Keeps Your Audience Coming Back

Email is still the highest-ROI marketing channel available. South Made builds email marketing programs that nurture leads, drive repeat business, and keep your brand top-of-mind, with strategy, design, and execution handled in-house

$42

Average Return for Every $1 Spent on Email Marketing

25%

Average Open Rates for Segmented, Value-First Newsletters

3x

Higher Revenue from Automated Email Sequences vs. Broadcast Emails

4x

More Likely to Purchase for Customers Who Receive Email vs. Social

The Problem & The Fix

Your Email List Is an Asset You're Not Using

Most businesses collect email addresses and then do nothing with them, or send occasional blasts that get ignored. An email list is one of the most valuable assets your business has. It's an audience you own, that you can reach directly, without paying for ads or fighting algorithms. But only if you use it strategically.

South Made builds email marketing programs that actually work, segmented lists, value-driven content, automated sequences, and consistent newsletters that keep your audience engaged and your brand top-of-mind. We handle strategy, design, copywriting, and execution.

What's included in our Email Marketing Services

Email Strategy & Planning

We build an email marketing strategy tailored to your business goals, defining your audience segments, content pillars, send cadence, and automation workflows.

Newsletter Design & Copywriting

Monthly newsletters designed and written in your brand voice, valuable content that your audience actually wants to read.

Automated Sequences

Welcome sequences, nurture flows, and re-engagement campaigns that work 24/7 to convert leads and retain customers.

Promotional Campaigns

Event announcements, product launches, and promotional offers, designed to drive immediate action from your list.

List Management & Segmentation

We manage your email list, cleaning, segmenting, and growing it to ensure your messages reach the right people at the right time.

Let's break it down.

Our Proven Email Marketing Process

01

Strategy & Setup

We audit your current email program, define your audience segments, and build the strategic framework for your campaigns.

02

Template Design

We design branded email templates that are mobile-responsive, on-brand, and optimized for deliverability.

03

Content Production

We write and design each email, from subject lines to CTAs, optimized for open rates and conversions.

04

Send & Monitor

We send your campaigns, monitor deliverability, and track performance in real time.

05

Optimize & Report

Monthly reporting on open rates, clicks, and conversions, with ongoing optimization based on what the data tells us.

The Receipts

Real Results from Our Email Marketing Services

Emails That Drive Bookings

Wake Spa

Built email and SMS campaigns focused on retention, appointment reminders and promotions that kept clients engaged and coming back.

Need more answers?

Email Marketing Frequently Asked Questions

We work with Mailchimp, Klaviyo, Constant Contact, and other major email platforms. We can work within your existing platform or recommend the best fit for your business.

It depends on your business and audience. Most businesses benefit from a monthly newsletter plus occasional promotional emails. We’ll recommend a cadence based on your goals and list size.

We implement list growth strategies, website opt-in forms, lead magnets, social media promotion, and in-store collection,  to consistently grow your subscriber base.

Industry average open rates are around 20%. Our segmented, value-first approach typically achieves 25-35% open rates for our clients.

Yes, completely. We write all email copy in your brand voice, including high-converting subject lines, engaging preview text, body copy, and clear calls to action. Every email is written by our in-house copywriters and reviewed before sending.

See it in action

Our Email Marketing Portfolio

Recent Insights

Timely Updates and Expert Perspectives on Email Marketing

Your Move

Let's Put Your Email List to Work

Your email list is one of the most valuable assets your business has. Let's make sure you're using it.

OUR 2026 RECRUITMENT VIDEO IS HERE!!! ⚡️🌊🌺

Rush Week may be over, but recruitment is just getting started. This video can only capture a glimpse of what it’s like to be part of South Made, and we’re so excited to find the next creative people who will join us this fall for internships.

Intern applications are open on our website through August 20. Skip the traditional resume and show us what you can do. We can’t wait to see what you come up with!

⚡️Rush ΣM 2026
ΣM BID DAY 2026 🥥🌴🌺🏄🏼‍♀️🐬

Our team had way too much fun reliving college for the day and wrapping up Rush Week together. This recruitment campaign has been such a fun way to share more of our team and start looking for who might join us next.

And because this whole campaign is really about finding great people, we made one of the bids official...💌 Chloe is joining South Made full time, and getting to surprise her during Bid Day made the celebration even sweeter!

Fall internship applications are open through August 20, so head to our website and send us something creative. Maybe your bid is next. ⚡️
We want YOU as a new recruit 💗

Fall internship applications are officially open, and this is not your average recruitment process…

Skip submitting just the standard resume. We’d much rather see your creativity in action. Submit something that shows who you are, what you can do and why you would fit right in at South Made. Full details on our internship page. 

Rush is open through August 20th. Apply at the link in our bio. 

⚡️Rush ΣM 2026, day two
We figured our next class of creatives deserve a proper recruitment season. 

Fall 2026 internship info coming soon. ⚡️
Ready to create cool sh⚡️t? 

We are hiring! We’re looking for two creatives to join our social media team in our Knoxville office. Although Knoxville is our headquarters we work everywhere. 

Ideal candidates: 
Love to be social, travel, read, research, create content. It’s even better if you’re a foodie, enjoy cocktail culture, real estate, photography and events. 

Learn more and apply on our website. No remote positions available. This is an in-person opportunity. 

South Made Marketing | Knoxville Social Media and Marketing Agency ⚡️
⚡️Now Hiring: Social Media Assistant + Social Media Coordinator

South Made Marketing is hiring a Social Media Assistant and a Social Media Coordinator to join our Knoxville based team. Both roles will support the planning, creation, coordination, and management of social media content for clients across a variety of industries. Both positions are in-person. We do not offer remote opportunities. 

The appropriate position will be determined based on each candidate’s experience, skill level, and ability to independently manage responsibilities. 

Learn more and apply at SouthMade.com 

Social Media Marketing | Knoxville Tennessee
Besides the obvious. Obviously. 

South Made Marketing | Knoxville based | social media | content creation| marketing agency. 

We’ve been doing all the marketing things for over 22 years.
Introducing SOUTH MADE COLLABS ⚡️ KNOXVILLE’S INFLUENCER & CONTENT CREATOR NETWORK

South Made believes that real, organic, genuine engagement is more influential than just “Influencer Marketing”, or a pay to play (or post) approach.

Whether you’re the friend who always knows the newest restaurant before anyone else, the person documenting every cocktail, or someone who simply loves being part of exciting experiences, South Made Collabs was built for you.

South Made Collabs is an exclusive network of content creators, influencers, models, photographers, food lovers, and socially connected locals who get invited to collaborate with some of the region’s most exciting brands. 

Joining is simple and free. 

Complete your Collabs profile and tell us what you’re passionate about. 

You don’t have to have 100,000 followers.

We’re looking for people who genuinely enjoy creating content, love discovering new places, and know how to tell a story online. 

Learn more & sign up (link also in bio and stories)
New Branding + Web Design ⚡️ 

Introducing @levelswealth > We had the opportunity to bring bold vision to life through a brand identity that feels as elevated and intentional as the clients they serve.

Built for the people who play at the highest level. Levels Wealth isn’t your typical wealth management firm, they help founders, executives, and professional athletes make smarter money moves through strategic financial planning, cash flow management, and investing. 

Let’s create cool sh⚡️t
SouthMade.com
Lunch the South Made way. 

Wait, is this what marketers really eat?! 
SouthMade.com Let’s create cool sh⚡️t
A little bit of what the South Made crew was up to this week.

Content creation | Marketing | Social Media in Knoxville and everywhere.  SouthMade.com Let’s create cool sh⚡️t.
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