The Dos and Don'ts of Social Media Marketing That Every Business Owner Should Know

Social Media Marketing Strategies

A social media marketing strategy is one of the most important aspects of your business. Many advertising agencies in Knoxville would agree, if done right, it will have a huge impact on your brand’s image with your potential customers. However, if not done correctly, you may end up wasting time and money that could be better spent elsewhere. Here are some dos and don’ts to help you determine how to utilize social media for your company’s benefit.

DO: Post Engaging Content to Enhance your Social Media Marketing Strategy

Social media is all about being social. No one likes to follow a brand that only posts product-related content. Therefore, if you want customers to follow your updates, they must be interesting enough for people to care about them. A great way to do this is via infographics, videos, photos, or quizzes. Remember, if you want your updates to be seen, you need to post regularly. There is no way around this.

DON’T: Post Repetitive Content

While it’s important to regularly post engaging content, you should still avoid posting the same thing repeatedly. You should try to vary your posts as much as possible. This means that if you post an infographic one day, you shouldn’t post another infographic on the same topic just a few days later. If customers find your updates repetitive, they may choose not to follow your brand, which can negatively impact your social media marketing strategy.

DO: Interact Directly with Customers

Social media is a great place to have conversations. If you want your customers to stick around, you should create a dialogue between yourself and them. This means responding to comments and interacting with followers whenever possible. The more this happens, the better your chances of developing long-term customer relationships.

DON’T: Be Pushy

Just like with any social situation, you should avoid pushing people to do something they don’t want to. If someone comments on your blog post and says that they don’t like a certain aspect of it, you shouldn’t argue or try to convince them otherwise, for instance. This is an unspoken rule in the world of social media marketing and shouldn’t be broken.

DO: Capitalize on relevant Trends

If a certain trend or cultural event pops up that you think could help your business, take advantage of it! For example, if it’s Super Bowl weekend and you sell football-related products, create content related to the game. This can be especially effective if people are already talking about it online. Read more about trends in our post, 5 Social Media Trends for 2020.

DON’T: Post Irrelevant Content

On the other hand, just because something is trending doesn’t necessarily mean you should post about it. It is important that you ensure all the content you create or share is relevant to your brand and what it stands for.

DO: Use Analytics Tools to Measure your Social Media Marketing Campaign Strategies

The best way to determine if your posts are being noticed is by checking analytics tools. Examples include Google Analytics, Facebook Insights, and Twitter Analytics. These will tell you how often people interact with your content, where they’re from, and what their interests are. You can use this data to determine how best to spend your time in the future.

Recent data shows that as of July 2021, there were 4.48 billion social media users worldwide (about 57% of the global population). This means that ignoring social media is the same as disregarding a large portion of your customer base. However, it’s important that you don’t ignore the fact that there is a right and wrong way to utilize social media. By following these dos and don’ts, you will maximize your exposure on the web and convert more followers into paying clients. One of the many benefits to hiring a professional social media management company, such as South Made Marketing, is they understand how the dos and don’ts mentioned in this article, affect your overall social media marketing strategy. Additionally, it is important to understand how social media strategy relates to your company’s search engine optimization campaign.

Interested in learning more?

Read about the Social Media Management services South Made Marketing has to offer our clients, and the Web Design Dos and Don’ts: Tips For Superior Sites.

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We’re excited to announce that Melissa Lushbaugh has been nominated and elected to the 2026 Board of Directors for the Knoxville branch of the American Advertising Federation (@knoxaaf).

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OUR 2026 RECRUITMENT VIDEO IS HERE!!! ⚡️🌊🌺

Rush Week may be over, but recruitment is just getting started. This video can only capture a glimpse of what it’s like to be part of South Made, and we’re so excited to find the next creative people who will join us this fall for internships.

Intern applications are open on our website through August 20. Skip the traditional resume and show us what you can do. We can’t wait to see what you come up with!

⚡️Rush ΣM 2026
ΣM BID DAY 2026 🥥🌴🌺🏄🏼‍♀️🐬

Our team had way too much fun reliving college for the day and wrapping up Rush Week together. This recruitment campaign has been such a fun way to share more of our team and start looking for who might join us next.

And because this whole campaign is really about finding great people, we made one of the bids official...💌 Chloe is joining South Made full time, and getting to surprise her during Bid Day made the celebration even sweeter!

Fall internship applications are open through August 20, so head to our website and send us something creative. Maybe your bid is next. ⚡️
We want YOU as a new recruit 💗

Fall internship applications are officially open, and this is not your average recruitment process…

Skip submitting just the standard resume. We’d much rather see your creativity in action. Submit something that shows who you are, what you can do and why you would fit right in at South Made. Full details on our internship page. 

Rush is open through August 20th. Apply at the link in our bio. 

⚡️Rush ΣM 2026, day two
We figured our next class of creatives deserve a proper recruitment season. 

Fall 2026 internship info coming soon. ⚡️
Ready to create cool sh⚡️t? 

We are hiring! We’re looking for two creatives to join our social media team in our Knoxville office. Although Knoxville is our headquarters we work everywhere. 

Ideal candidates: 
Love to be social, travel, read, research, create content. It’s even better if you’re a foodie, enjoy cocktail culture, real estate, photography and events. 

Learn more and apply on our website. No remote positions available. This is an in-person opportunity. 

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⚡️Now Hiring: Social Media Assistant + Social Media Coordinator

South Made Marketing is hiring a Social Media Assistant and a Social Media Coordinator to join our Knoxville based team. Both roles will support the planning, creation, coordination, and management of social media content for clients across a variety of industries. Both positions are in-person. We do not offer remote opportunities. 

The appropriate position will be determined based on each candidate’s experience, skill level, and ability to independently manage responsibilities. 

Learn more and apply at SouthMade.com 

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